Tool System & Human System

Any high-level capability needed by an organization rests atop a broad and deep capability infrastructure, comprised of many layers of composite capabilities, each depending upon the integration of lower-level capabilities.

The whole capability infrastructure rests on the two main systems: the Human System (language, paradigms, procedures etc.) and the Tool System (comprising media as well - in other words, all artifacts).

For more, see:
OHS In Context
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