ABC Levels of Activity

For our purposes here it is useful to view organizations as having three levels of activity: A, B & C.
A level activity is the primary business activity, such as sending emails, holding meetings and using the phone.
B level is improving the A level, through getting a better email system or implementing more efficient business practices.
C level is improving B. In other words, improving how we improve.

For more, see:
OHS In Context
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